Happy Leaver is the term used to name the members of the community renting their property through Leavy.co. Owners or tenants, from students to professionals and seniors, going away on a business trip or simply for leisure. With Leavy taking care of everything for them, they now have the opportunity to leave their properties while being paid for it and feeling confident and happy, making them « happy leavers ».
Before any management period, a Host-on-Demand is matched to a Happy Leaver. They will be responsible to take care of the apartment while you are away and will be your main point of contact. Leavy will however oversee the entire process and remain available for support and/or backup if needed.
Leavy’s algorithm will calculate your guaranteed revenue. There are no hidden fees and no commissions, you will receive 100% of your guaranteed revenue whether your apartment is rented out or not.
Yes, subletting your apartment with Leavy is 100% legal. For more information regarding the specifics and conditions, please contact your local Leavy office.
You can use a professional’s storage service, in a secured box. Feel free to ask us for advice regarding the best storage unit near your property. You can also remove or lock your belongings in a secured spot in your apartment if you think it is safe.
The most important thing to do before leaving is to contact and meet your Host-on-Demand at least 3 days before you leave. You will meet at your apartment in order to present everything there is to know about your property (especially if there are specific details which make your apartment unique!). Before leaving, make sure to give your Host-on-Demand :
Two different insurances cover your property:
Leavy is not accountable for any extra cost related to the travelers staying in the property like internet costs, heating costs and water costs.
Fortunately, damage is very rare in most rental situations since we have a strict screening policy. Take into account that renting out your home can cause little signs of wear and tear. After our travelers leave we check your home on any sort of damage. In case of damage we take photos, show them to you and submit a resolution request on the platform on which the booking was made.
We value security over occupancy which is why travelers are always reviewed prior to any booking confirmation based on several criteria :
Furthermore, rest assured that your property is thoroughly cleaned according to national government standards in regard to the actual pandemic. Frequently touched surfaces will be disinfected to ensure your safety and comfort and guidelines will be applied by our Host-on-Demand.
When we onboard a Host-on-Demand to be part of our community, we make sure they are legal to work with Leavy in each country we operate in. They are professionally trained and are educated on COVID-19 cleaning procedures. After each booking the Host-on-Demand gets a review from our travelers and after each management period, our Happy Leavers reviews them. We make sure these are always positive to ensure a trustful community.
A “Host-on-Demand” is a community member who looks after properties that are close to where they live and share their favorite local tips with our travelers.
Please check with your local Leavy office for information regarding rules and regulations to become a Host-on-Demand.
The tasks of a Host-on-Demand are (not limited to) the following:
Once you become a Host-on-Demand and a member of our community, we will notify you when a Happy Leaver who lives near your property leaves and you will both be matched together.
Emergencies can happen and don’t worry ! As a freelancer, you are free to take time off but please contact Leavy as soon as possible as we need a minimum of 7 working days notice so we can work a solution out. Our community members love helping each other out and that’s what makes being part of the adventure so unique.
At first, we always try to match you with one apartment. Being a perfect host can be pretty time consuming ! However, if you think you can take care of more than one apartment after having worked a bit as an HoD, we would be more than happy to help you manage more than one apartment.
Our travelers come from all around the world. The best way to communicate with them is in English which is why knowing your basics is important. Speaking any other language is a great plus !
Being a perfect host is not as easy as it sounds. If you have a daily job from 9 to 5, being a Host-on-Demand might be a little overwhelming. Indeed, our travelers usually check out in the morning, the flat needs to be cleaned and you need to greet the next travelers in the afternoon. Therefore, even though your schedule needs to be somewhat flexible in order to accommodate travelers in the best possible way.
Our teams have created a very complete online training that you can consult anytime which explains all your responsibilities. It is the perfect tool to go over when learning how to be a Host-on-Demand. However, if you have any specific questions when you’re managing a flat, you can always ask the Happy Leaver (for instance how to turn the hot water on) or Leavy (when you have a particular issue with a traveler or a reservation for example). Practice makes perfect which means that the more experience you get, the better you will be.